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Bring in product events, supported billing signals, or a customer CSV.
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Customer churn monitoring, made clear
Customer churn monitoring.
Make time to act.
Churnor helps SaaS teams spot customer risk early, understand what changed, and focus on the right retention conversations.
Start with product events, billing signals, or a CSV.
A look inside ChurnorSignals. Context. A next step.
Churnor / Retention radarSample workspace
Less guesswork. More context.
A quiet change in behavior.
A missed payment.
A conversation worth having.
Bring the signals into focus. Spend less time piecing them together, and more time understanding your customers.
0–100
Explainable risk scores
3
Billing provider integrations
4
Monthly workspace plans
01 / Spot the risk
Know who needs your attention.
Review changing customer behavior and revenue context in one prioritized view.
Churnor / Retention radarSample workspace
02 / Understand the change
See the reason behind the risk.
Open the saved assessment. See what changed, the evidence, and how much data supports it.
Churnor / Customer detailSample workspace
03 / Decide what comes next
Make your next conversation count.
Use customer context and recommended actions to plan a thoughtful follow-up. Your team makes the call.
Churnor / Retention radarSample workspace
A simple workflow
Connect. Understand. Act.
From the signals you already have to a clear next step.
Understand
Review risk scores and the recorded changes behind each assessment.
Learn moreAct
Use customer context and recommended actions to plan your follow-up.
Learn moreConnect your data
Start with what you already use.
Begin with one source. Connect more signals when you’re ready.
Explore integrations
Simple monthly pricing
Room to grow, without losing the signal.
One shared monthly allowance across every environment in your workspace. No annual commitment.
Free
A clear starting point for one product environment.
$0/ month
- 10 tracked customers across workspace
- 500 events / month across workspace
- 1 product environment
- Scores update as activity arrives and while you use Churnor
- Customer profiles & recent activity
- REST API ingestion & CSV import
Starter
For small teams starting to act on churn signals.
$15/ month
- 500 tracked customers across workspace
- 100,000 events / month across workspace
- Up to 3 product environments
- Everything in Free
- Saved risk history, 7/30/90-day score trends & weekly newly-at-risk insights
- Stripe webhooks for subscription and payment signals
Growth
For growing products with more data and environments.
$39/ month
- 2,000 tracked customers across workspace
- 500,000 events / month across workspace
- Up to 10 product environments
- Everything in Starter
- Customer outcome validation against confirmed results
- Paddle & Dodo billing imports and webhooks
- Multi-environment workspace pooling
- High-throughput event ingestion
Scale
More room for established teams and portfolios.
$79/ month
- 10,000 tracked customers across workspace
- 2,000,000 events / month across workspace
- Up to 20 product environments
- Everything in Growth
- High-capacity workspace pooling
Customer and event usage is pooled across all environments. Monthly event allowances reset in UTC; the customer limit caps tracked records.
Before you get started
Good questions. Clear answers.
What data can I bring into Churnor?
Send product events through the Events API, connect supported Stripe, Paddle, or Dodo billing signals, or upload a customer CSV. Use a stable customer ID to keep those records connected.
What does a risk score tell me?
It summarizes recorded activity and subscription signals. Saved explanations show the evidence and data limitations. A score helps prioritize review; it does not guarantee that a customer will cancel.
Does Churnor contact customers for me?
Churnor provides risk views and recommended actions. Your team decides how and when to reach out. Customer outreach is not automatic.
How do plan limits work?
Tracked customers and monthly events share one allowance across your workspace’s environments. The pricing section shows the current limits for each plan.
Make time for your customers
Make your next conversation count.
Customer churn monitoring, with the context to act.